AI Based Passenger Query Handling System Preparation and Implementation Task Force


The AI Based Passenger Query Handling System Preparation and Implementation Task Force wants to collect as many possible queries from employees.

Please add as many queries as possible by clicking on the widget at the bottom-right corner.

  • Add queries related to your department.
  • Add any other possible queries you think people may ask Nepal Airlines AI Agent.

Add as many queries as possible by clicking on the widget at the bottom-right corner.

Who might ask questions to Nepal Airlines AI Agent?

  • Passengers
  • Researchers
  • Student
  • Journalist
  • Job seeker
  • Vendor
  • Travel agent
  • General public
  • Business partners
  • Government
  • etc.

What might be the intent of contacting Nepal Airlines AI Agent?

  • To book ticket
  • To cancel ticket
  • Flight info
  • Fare
  • Baggage
  • Refund
  • Complaint
  • Feedback
  • Lost baggage
  • Travel procedure
  • etc.

Example Queries

  • To book ticket

    How can I book a ticket for a specific date?

  • Flight info

    What is the scheduled departure time of my flight?

  • Baggage

    How much baggage am I allowed to carry on my flight?

  • Refund

    How do I request a refund for a ticket I cannot use?

  • Lost baggage

    My checked bag has not arrived. What should I do?

  • Travel procedure

    What documents do I need to travel?

General Information About the Task Force

Name

A task force to prepare and implement knowledge-base for ai based passenger query handling

Members
  1. Mr. Narayan Paudel Dy. Director, IT&C Division
    Coordinator
  2. Mr. Keshar Bdr Thapa Sr. Officer, Marketing Department
    Member
  3. Mr. Mahadip Timilsina Officer, Customer Service Department
    Member
  4. Mr. Janardan Acharya Account Officer, Finance Department
    Member
  5. Mr. Mibek Pandey Technical Officer, IT&C Division
    Member
  6. Ms. Manisha Gautam Sr. Assistant, Corporate Department
    Member
  7. Ms. Chitra Sharma Sr. Officer, IT&C Division
    Member Secretary